Announcements
📣 Big news - Customisable Dashboards are out!
Dashboards now make it easy for users to navigate to everything they need from Qwil.
Help Center
Quick Start Guides
Everything you need to know on one pageGetting started for users
Everything you need to know about Qwil from accepting the invite to starting your first chatUsing Qwil for users
Start a chat, share content and more.Getting started for administrators
Understand Qwil and set it up for your organisationUsing Qwil for administrators
Learn how to manage your organisation and invite usersAdvice & Troubleshooting for administrators
Common questions to support your staff and client usersBilling and Payment Methods
Advice & Troubleshooting for users
Browse common questions and usage tipsCRMs and 3rd party integrations
Learn more on our 3rd party integrations including intelliflo, Salesforce, Quivr, Plannr, Wealthbox and moreIntegrating with Qwil Messenger APIs
Understand how to integrate your other applications with the Qwil Messenger APIs.
Popular Articles
Log in on mobile
Who can use this feature? All users You can Log in to Qwil Messenger on all of your devices to access your conversations anywhere. Learn how to sign in to our mobile app and take Qwil on the go. To sign in to your account you will need: Your Username ...Master API Guide
Who can use this feature? System administrators only Plan Type: Enterprise Difficulty: Medium Qwil Messenger offers a range of Master APIs enabling Enterprise customers to perform chat and contact functions ranging from sending a simple message on ...User API Guide
Who can use this feature? System administrators only Plan Type: Enterprise Difficulty: Medium Qwil Messenger offers a range of User APIs enabling Enterprise users to perform chat and contact functions ranging from sending a simple message to getting ...System API Guide
Who can use this feature? System administrators only Plan Type: Enterprise Difficulty: Medium Qwil Messenger offers a range of System APIs enabling Enterprise customers to perform client team and user management functions. Actions performed by APIs ...Can I get Qwil for my business?
Absolutely! You can have your company's branded Qwil account deployed within minutes! Think of Qwil like a building, we own the building and the reception and rent out the floors to large and small companies across all sectors. Whether you are a ...
Recent Articles
Using Qwil with an AI assistant (Qwil MCP)
Who can use this feature? Business and Enterprise users The Qwil MCP gives your AI assistant, such as Claude, secure access to your firm's Qwil Messenger chats, so you can streamline your client workflow without leaving the security of Qwil. Give ...Code received by WhatsApp (UAE)
Code to WhatsApp for UAE users From 6th September 2026, OTP codes for all UAE numbers will automatically be sent to the WhatsApp of the user. There is currently no change to the login screen and where SMS is mentioned, for the UAE users, it is ...Contact notes - Clients and Staff (New)
Who can use this feature? Staff and Staff administrators Client notes: Staff can add notes to the Client contact profile which are visible to staff within a chat and to staff who are in the client team (and have the client in their contacts). These ...Adding a tag to the CRM contacts
Who can use this feature? System administrators only The option use of Tags to filter contacts within a CRM apply to Wealthcraft and Wealthbox CRM. Email remains the default for all other CRMs. The use of tags provides further control as only those ...Downloading Your Data (Admin)
Who is this guide for? System Admins What to expect Within Qwil there are two main methods of downloading data: within a chat and with the data reviewer. This guide will show you how you can export a copy of your chat history as a PDF file. Exporting ...