Apps & browsers
Supported browsers for Qwil Meet
Who can use this feature? All users Qwil Meet is currently supported on the following browsers: Microsoft Edge, Google Chrome, Firefox, and Safari. Ensure you’re running the latest browser version on your device to avoid any limitations in terms of ...
Mobile stuck on "Updating" Screen
Who can use this feature? All users The problem: Your mobile device may be stuck on the 'updating' screen as per this image The solution: Check your network. Qwil relies on receiving data. Try turning your WIFI off and switch to your phone network. ...
On what devices can I use Qwil Messenger?
Who can use this feature? All users Qwil Messenger has been designed to work seamlessly on both mobile and web. Your chats are synchronized across all your devices. You can sign in using your Qwil account details from as many of your devices as you ...
Do staff and clients need to download the app?
It is not mandatory for staff and clients to download the Qwil app on their devices. Qwil Messenger is available on any browser by navigating to https://web.qwil.io/ However, we strongly advise that users download the app as this will help them ...
Cannot install desktop app on Windows
Who can use this feature? All users When trying to install our desktop app on a Windows machine, you may see a prompt from Windows Defender that says "Microsoft Defender SmartScreen prevented an unrecognised app from starting. Running this app might ...
Cannot install desktop app on Mac
Who can use this feature? All users If you see a warning message and can’t install an app If you have set your Mac to allow apps only from the App Store and you try to install an app from elsewhere, your Mac will say that the app can't be opened ...
Why do I have to enter a code every time I sign in?
Who can use this feature? All users As part of Qwil Messenger's security settings, you must provide your Qwil ID or username, password, and a verification code every time you sign in to the web app. If you are signing in to Qwil from your own device ...