Security and data
Data at expiry (clients)
Qwil access suspension message: Qwil access suspension: The Qwil subscription for this organisation is ending soon. Please request or download the chats and files before expiry. Access may be restored automatically upon renewal. Qwil access ...
How do I review my account activity?
Who can use this feature? All users If you suspect someone may have accessed your account, you should review your account activity to make sure your data is safe. Note that if you have logged in and received an email with the IP location, remember ...
If I no longer use Qwil Messenger where is my information stored and how can I access to it?
Your organisation will store your chats and data to meet their regulatory and legal obligations. If you no longer use their services, you may lose access to engage with them on Qwil Messenger. However, you are able to request a record of all of your ...
Who can see my chats at the organisation I am engaging with?
By default, only chat participants have access to their chats. In certain circumstances, authorised personel at the organisation you are chatting with can access to review any user's chat details, should the need arise. Qwil Messenger works in the ...
Can Qwil Messenger see the content of my chats?
No. Qwil Messenger provides a highly secure and confidential utility service for users to connect through a single app globally. Our software service has been specifically designed to provide a rich and familiar end user experience for the sole ...
Does Qwil Messenger have access to my personal data on my phone?
No. Unlike other social chat apps, Qwil Messenger does not access any of your personal data which you have on your phone that is not specifically indicated in our Terms of Use, or which you are asked to give explicit consent for. This would be a ...
Where is my data stored and how is it used?
Your chats are hosted in data centres maintained by industry-leading service providers. Data centre providers offer state-of-the-art physical protection for the servers and related infrastructure that comprise the operating environment for Qwil ...
What information about me does Qwil Messenger have and use?
We only hold information to provide access to the Qwil Messenger platform, and to the brand spaces for organisations to which you have been invited. This includes your email address, mobile phone number, password, device information, IP address ...
Does Qwil Messenger encrypt my messages and information?
Yes. We use end-to-end data encryption, both in-flight and at rest. Qwil Messenger supports the latest recommended secure cipher suites to encrypt all data, including use of TLS 1.2 protocols and AES256 encryption.