Best practices for a successful roll out
Mobile app improves client engagement
The best way to engage your clients is by getting them to download the mobile app. While they can continue on browser, the mobile app is the best way to conveniently stay connected. Clients with the mobile app respond much faster than those just ...
Guide to making Qwil a success in your organisation
Who can use this feature? System administrators only Welcome to Qwil Messenger. It is great to have your organisation on board. Chat has fundamentally changed the way we communicate with our family and friends. You now have the same technology, ...
Customise Qwil to your needs
Who can use this feature? System administrators only Every firm is different. We understand the importance of your brand, but also internal policies that you need to follow and and terms and conditions which all your users may need to consent to. ...
The future, together
When you buy a cloud platform such as Qwil Messenger, you are buying a roadmap and vision as much as you are buying the product in front of you. Qwil Messenger has strong history of delivery since our first commercial release in July 2018. You can ...
Team-Based Servicing Setup
Who can use this feature? System & User administrators only Qwil Messenger supports providing services to clients via a pool of resources as well as named individuals. This allows customers to leverage Qwil to provide services in the same way you can ...
How to make BYOD work for your company
Who can use this feature? System administrators only What is BYOD? BYOD stands for Bring Your Own Device. Increasingly companies are not providing company phones and computers to employees but instead allowing and promoting the use of personal ...
Communicate to clients before inviting them to the platform (email template)
Who can use this feature? System & User administrators only As with staff, we recommend that you clearly communicate to your clients about the platform via other channels before inviting them to join you on Qwil. Ensure all staff are clear with ...
Communicate to staff before inviting them to the platform
Who can use this feature? System & User administrators only Before you start inviting your staff to Qwil Messenger we recommend that you clearly inform them about the platform via other channels first. This is because it is important for them to ...