Search & log functions
File Manager
Who can use this feature? All users Find files shared in any conversation. All files sent by you or other participants in any of your chats will be listed in the file manager. Search, filter, preview and download shared files from a single location. ...
Search chats
Who can use this feature? All users Using search makes it easier to find the right message, file, or chat when you need to. You can search all your chats, even if you left. Your search results will include active and archived chats. Tip: find exact ...
Search within a chat
Who can use this feature? All users If you are trying to find a message or document sent in a chat you can perform a search within a specific chat. Tip: find exact matches of your search terms by putting a word or phrase inside quotes. You can search ...
Read receipts and message history
Who can use this feature? All users Read messages: When you receive a message to a chat, you will see an unread badge on your chat and on the organisation's icon. Qwil messages are read by default when you open a chat. Read receipts: A checkmark will ...
Email notifications
Who can use this feature? All users Never miss an important message in Qwil Messenger. By default, you will receive email notifications to alert you of new messages when you’re not active in Qwil as well as a weekly email notification of unread ...
Using Data reviewer to search (Compliance)
Who can use this feature? Staff users with permission Every chat and action taken on Qwil Messenger is recorded in your organisation's secure cloud and is searchable from a centralised function allowing you to comply with regulatory requirements. ...
Export a chat transcript
Who can use this feature? All users Chat participants can export a PDF transcript of the conversation for their records. To export a chat transcript: Open the chat you wish to export. Open the chat's details on the right and click on the export icon. ...